Order cancellation policy

The customer has the possibility to cancel his order before the shipment of the product by following the following procedure:

As soon as your order is registered, you will receive a corresponding informative email. You are then informed again that your products are in the process of being shipped.

In order to cancel your order before it is shipped you should inform us either by email at: bonbontextil.eshop@gmail.com or by phone at: 210 3221788

before receiving the second information email, which corresponds to the dispatch of the products.